Privacy Policy

At The Rigid Packaging, we are committed to safeguarding the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, and protect your information when you visit or use our website (https://therigidpackaging.com).

Information Collection

The Rigid Packaging is the sole owner of the information collected on this website. We gather information from our users at various points to provide seamless services and improve your experience.

Registration

To use our services, users may need to complete a registration form. During registration, we may collect:

• Name
• Email Address

This information helps us communicate with you about our services and offers, even if you have not placed an order.

Order Information

When you place an order, we collect:

• Contact Information: Name, email, shipping address, phone number
• Payment Information: Credit card details (used solely for payment authorization)

This data ensures order processing, payment verification, and timely delivery. In case of issues, we use this information to contact you.

Cookies

Cookies enhance your browsing experience by storing small pieces of data on your device. We use persistent cookies to:

• Identify users uniquely
• Track shopping cart details
• Associate user data with orders

Cookies can be managed or removed through your browser settings, but disabling cookies may limit site functionality.

Log Files

We collect data through log files to analyze trends and improve our site. This may include:

• IP addresses
• Browser types
• ISP details
• Referring/exit pages
• Date/time stamps

This information is not linked to any personal identifiers and is used solely for analytics.

Communications from the Site

Special Offers and Updates

We may send promotional emails about new products, services, or special deals. You can opt out anytime by emailing support@therigidpackaging.com.

Newsletter

All customers are subscribed to our newsletter to receive updates. If you wish to unsubscribe, email info@therigidpackaging.com.

Customer Service

We communicate with customers regularly to provide updates about ongoing orders via email or phone.

Legal Disclaimer

We value your privacy but may disclose information if legally required to comply with judicial proceedings, court orders, or legal processes served on our site.

Third-Party Services

We use third-party service providers (e.g., shipping and payment processors) to fulfill your orders. These entities are not authorized to use your personal information for purposes other than order fulfillment.

Business Transitions

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transition. Any changes to data usage will be communicated as per this policy.

Choice/Opt-Out

We provide users with the opportunity to opt out of receiving promotional emails or newsletters. Simply reply to any email with “Unsubscribe” in the subject line or contact us at support@therigidpackaging.com.

Links

Our website may contain links to other websites. The Rigid Packaging is not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when you leave our site.

Security

We employ industry-standard measures like SSL encryption to secure sensitive information such as payment details. Offline, access to personal data is limited to authorized personnel only, ensuring maximum protection.

Notification of Changes

If we update our Privacy Policy, changes will be posted prominently on our homepage or other appropriate sections. Users will be informed about significant updates and can choose how their information is used.

Contact Us

If you have any questions regarding our Privacy Policy, please reach out to us:

USA Office
304 S. Jones Blvd #3302, Las Vegas, NV 89107
Phone: +1-877-669-3302
Email: sales@therigidpackaging.com

Canada Office
1117 Barr Cres, Milton, Ontario L9T6Y3
Phone: +1-877-669-3302